Hi, welcome to see my research projects ~

I had both industry and academic UX Research experience

1 year full-time UX Researcher at ByteDance (TikTok)
2 year research assistant at UCSD The Design Lab, two top-tiered HCI publications (ACM CSCW)

TikTok Content Creator Research

ByteDance | Monetization | Full-time UX Researcher

Research on Tiktok content creator’s characteristics, growth phases, and painpoints to create better user experience on Xingtu, the matching platform for advertisers and content creators.

Online Feedback Critique Research

Paper accepted to ACM CSCW Conference 2020

Research on how creators publicly request feedback in an open online community (Reddit.com)

Publications

Ruijia Cheng, Ziwen Zeng, Maysnow Liu, Steven Dow. "Critique Me: Exploring How Creators Publicly Request Feedback in an Online Critique Community." Proceedings of the ACM on Human-Computer Interaction 4.CSCW2 (2020): 1-24. [pdf]

McInnis Brian, et al, Ziwen Zeng, Steven Dow. "Reporting the Community Beat: Practices for Moderating Online Discussion at a News Website." Proceedings of the ACM on Human-Computer Interaction 5.CSCW2 (2021): 1-25. [pdf]

Tang, Qiao, Miley Hu, Ziwen Zeng, Yufeng Zhao. "Co-Orb: Fostering Remote Workplace Gratitude with IoT Technology." CHI Conference on Human Factors in Computing Systems Extended Abstracts. 2022. [pdf]